Cancellation Policy

WhatsMyHomeWorth.co.za

Effective Date: 18 December 2025
Website: whatsmyhomeworth.co.za
Service Provider: Whats My Home Worth

1. Subscription Cancellation

Users may cancel their subscription at any time via their account dashboard or by contacting our support team.

Once a subscription is cancelled:

  • Access to the platform will remain active until the end of the current billing period.
  • No further subscription charges will be processed after the cancellation takes effect.
  • Partial refunds for unused time are not provided unless required by law.

2. Refunds

Subscription fees are generally non-refundable once a billing cycle has started.

Refunds may be considered only in exceptional circumstances, such as:

  • Duplicate charges
  • Billing errors
  • Platform access issues caused by our system

Any approved refunds will be processed back to the original payment method within a reasonable timeframe.

3. Trial Periods (If Applicable)

If a free or discounted trial period is offered, users must cancel before the trial ends to avoid being charged. Once the trial converts to a paid subscription, standard cancellation and refund rules apply.

4. Termination by Service Provider

We reserve the right to suspend or terminate an account without refund if a user:

  • Violates our Terms of Service
  • Misuses the platform
  • Provides false or misleading information
  • Engages in fraudulent or unethical activity

5. Changes to This Policy

We may update this Cancellation Policy from time to time. Any changes will be posted on this page and will apply from the updated effective date.

6. Contact Us

If you have questions regarding cancellations or billing, please contact us at:

Email: admin@whatsmyhomeworth.co.za